Ask a Librarian

In Person
Visit a Reference Desk at the UMass libraries for help with your research during staffed hours.

By Phone
Call the Reference Desk for help with your research:

• W.E.B. Du Bois Library Reference Desk 413-545-0150
• Integrated Sciences and Engineering Library Reference Desk 413-545-6741.

Text Message
Text a UMass reference librarian from your cell phone for quick help during staffed hours. Text to 66746. Start your message with ASKUMA then a space. For convenience, save 66746 to your phone as ASKUMA.

Instant Messenger
Instant Message a reference librarian at the W.E.B. Du Bois Library or add us to your IM buddy list.

• AIM: dboisref
• MSN: dboisref@hotmail.com
• Yahoo: dboisref
• Gtalk: dboisrefim@gmail.com

E-mail
E-mail a librarian at ref@library.umass.edu to submit brief, factual questions. A UMass Librarian will respond within 24 hours (weekends and holidays 48 hours).

Research Consultations
Schedule an in-depth consultation with a reference librarian in your subject area to obtain assistance with research paper, thesis, or dissertation.